Appeals
The Total Carpark Management Appeals Procedure
If you wish to appeal the Parking Charge Notice you have received, you should complete the on-line enquiry form in the 'Contact' section detailing your reasons why you believe that this has not been appropriately issued, alternatively write to:
FAO Appeals Department
Total Carpark Management Ltd
PO Box 7015
Walsall
WS1 9QD
Your Appeal will be reviewed by the Management and a response will be sent out in writing detailing our decision within 28 days.
Please include in appeals the PCN reference number, reason for appealing, evidence that may support your appeal, driver’s full name, address and confirm if you are the hirer of the vehicle or registered keeper and driver.
If we reject your appeal you may contact The IAS - The independent appeals service. To enable you to appeal with IAS you will first need to appeal to our-self and let us investigate your appeal and respond accordingly.
Should we reject your appeal you will be given access to the IAS process. Please note that should you wish to appeal to The IAS you will be unable to pay at the reduced rate of £60.00.