This Privacy Notice provides information required under data protection laws. After reading the general part of this Privacy Notice use the links at the bottom of this page to obtain more detailed information about how we use your personal data. When we refer to ‘personal information’, ‘information’ or ‘data’ this has the same meaning as ‘personal data’ as defined under data protection laws. We will make changes to this policy all of which will be posted on the website. This policy was last updated on 20th November 2020.

Who we are
TCM – Total Car Park Management Ltd manages parking on behalf of private land owners. When processing your personal data we are defined as the ‘controller’ under the data protection laws.

Our Registered offices are located at TCM PO Box 7015 Walsall WS1 2NG

We are registered as a Data Controller with the Information Commissioners Office and our reference number is  Z2220984

Your data protection rights
You have the right to contact us and request access to your information, have it rectified or erased, restrict the processing of your data or to object its processing, as well as the right to data portability.

If you have an issue regarding the processing of your data then we hope that we can address any concerns you may have. However you also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk

Lawful basis for processing
Under Article 6 of the General Data Protection Regulations (GDPR) we must establish a lawful basis for processing your personal data. Our lawful basis for processing your personal data is our legitimate interest, as there is a compelling justification and it is necessary for the processing in order to recover outstanding monies in relation to a parking charge notice and/or to administer an appeal relating to a parking charge notice.

Your right to withdraw consent

Where we approached you for consent to process your data, you can withdraw that consent at any time.